1. About these terms
These Terms & Conditions govern your use of the Onism Thrifting website and your purchase of products through our online store.
2. Website use
You may use this website for lawful purposes and in accordance with these Terms & Conditions.
You must not use the website in a way that could damage, disable, overload or interfere with the website or its operation.
3. Products
Onism Thrifting primarily sells pre-loved clothing and related items. Products may therefore show normal, disclosed signs of previous use.
Product descriptions, photographs, measurements, condition ratings and other information are provided to help you make an informed purchasing decision.
Because many items are unique or one-of-a-kind, availability may be limited to a quantity of one.
4. Product photographs and colours
We make reasonable efforts to display products and colours accurately. However, the appearance of colours may vary depending on your screen or device.
Minor differences between photographs and the physical product do not necessarily mean the product is defective.
5. Prices
Prices are displayed in South African Rand unless stated otherwise.
We reserve the right to correct pricing, product or listing errors before an order is finalised where permitted by law.
6. Orders and payment
Orders placed through the website are subject to availability and acceptance.
Payment may be processed through third-party payment or ecommerce providers, including Payhip. Your use of those services may also be subject to their own terms and conditions.
An order will only be considered accepted once the relevant payment and order process has been successfully completed, subject to applicable law.
7. Delivery and collection
Delivery methods, areas, costs and estimated timeframes will be communicated or displayed at the applicable point of purchase.
Customers are responsible for providing accurate delivery information.
Any delivery delays outside our reasonable control may affect estimated delivery times.
8. Returns, refunds and consumer rights
Nothing in these Terms & Conditions is intended to remove, restrict or waive any rights you may have under South African consumer protection law.
Returns, refunds, exchanges and remedies will be handled in accordance with the applicable law and our published Returns / Refund Policy.
Because our products are pre-loved, customers should carefully review the product photographs, condition description and measurements before purchasing.
Any defects or material flaws known to us will be described or disclosed where reasonably practicable.
9. Product availability
We aim to keep stock and product information accurate. However, products may become unavailable, particularly where only one unit exists.
If an item becomes unavailable after an order is placed, we will contact the customer and take the appropriate steps required by applicable law.
10. Intellectual property
Unless otherwise indicated, the website, branding, logos, photographs, designs, text and other original content associated with Onism Thrifting are owned by or licensed to us.
You may not reproduce, distribute, modify, publish or commercially exploit our content without appropriate permission.
11. User submissions
If you submit photographs, descriptions or other material through our Donate or Contact forms, you confirm that you have the right to submit that material and that it does not knowingly infringe another person's rights.
We may use submitted information only for the purposes described in our Privacy Policy and to assess or manage the relevant enquiry.
12. Third-party services and links
The website may link to or use third-party services, including payment, hosting, communication and social media platforms.
Those services operate under their own terms and policies, and we are not responsible for content or systems that are outside our reasonable control.
13. Website availability
We aim to keep the website available and accurate but do not guarantee uninterrupted operation at all times.
Temporary outages, maintenance, technical failures or circumstances beyond our reasonable control may affect availability.
14. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page together with the effective date.
15. Governing law
These Terms & Conditions are intended to be governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights and protections that apply.
16. Contact
For questions regarding these Terms & Conditions, contact: