NEED TO KNOW
FREQUENTLY ASKED.
A few answers before you find your next favourite piece.
Are all the clothes second-hand? +
Yes. Onism Thrifting focuses on pre-loved clothing and accessories. Every item is individually checked before being listed.
How do I know the condition of an item? +
Each product includes a condition description and clear photographs. Any noticeable flaws or signs of wear will be mentioned in the product description.
Are the items one-of-a-kind? +
Most pieces are unique or available in very limited quantities. Once a one-of-one item is sold, it may not return.
How long does delivery take? +
Delivery typically takes 3–5 working days after your payment has been confirmed.
What address will my order be sent to? +
Your order will be delivered to the address entered during checkout. Please make sure your delivery and contact details are correct before completing payment.
When will my order be processed? +
Once your payment has been confirmed, your order will be prepared for delivery and you will receive an order confirmation by email.
How do I know what size an item is? +
Every product page includes the listed sizes to help you judge the fit.
How does payment work? +
Purchases are completed securely through our payment platform at checkout. Available payment options will be shown during checkout.
Do you offer delivery? +
Delivery options and applicable costs will be displayed during checkout.
Can I return an item? +
Our returns policy will be displayed before checkout and should be reviewed before placing an order.