1. Where we deliver
Onism Thrifting currently delivers within South Africa.
Customers must provide a valid South African delivery address when completing checkout.
2. Shipping cost
Standard shipping costs R60 per order.
Orders with a subtotal of R500 or more qualify for free shipping.
The applicable shipping charge will be shown in your cart and again at checkout before payment is completed.
3. Delivery timeframe
Delivery typically takes 3–5 working days after payment has been confirmed..
Once payment has been successfully confirmed, your order will be prepared for delivery and you will receive an order confirmation by email.
Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control.
4. Delivery address
Customers are responsible for providing accurate and complete delivery information.
Please check your delivery details carefully before placing an order.
5. Tracking
Where tracking is available, tracking information may be provided once the order has been dispatched.
6. Delays
Delivery timeframes are estimates and may be affected by courier delays, weather, public holidays, incorrect delivery details, operational disruptions or circumstances outside our reasonable control.
We will do what is reasonably possible to assist with delivery issues once they are brought to our attention.
7. Unavailable or failed delivery
If an order cannot be delivered because of incorrect information supplied by the customer, repeated failed delivery attempts or another customer-related issue, additional delivery charges may apply where permitted and agreed.
Where an order cannot be fulfilled because the product is unavailable, we will notify the customer and provide the appropriate remedy in accordance with applicable law.
8. Delivery and returns
Delivery arrangements for approved returns will be handled in accordance with our Returns & Refunds Policy and applicable consumer law.
Please do not return an item before receiving return instructions from us.
9. Contact
If you have a delivery-related question, please contact us: